CELPIP Writing Task 1: Writing an Email
You get 27 minutes to write a 150–200 word email about an everyday situation. The prompt usually lists about three things your email must do, and each one should get its own clear paragraph.
A structure that works
- Greeting that matches who you are writing to.
- Opening line that states why you are writing.
- One paragraph per bullet point in the prompt, in the same order, each with a specific detail or example.
- Closing line with the next step or what you want the reader to do, then a sign-off and your name.
A simple time plan: about 3 minutes to read and plan, 20 minutes to write, and 4 minutes to check that every bullet is covered, the tone fits and the word count is in range.
Formal emails
A company, manager, landlord or city office. Use "Dear Mr./Ms. Surname", no contractions, and close with "Sincerely".
- Email to a property manager about a broken elevator
- Email to a city recreation office about cancelled swimming lessons
- Email to your manager asking to change your work schedule
- Email to an online store about a laptop with the wrong keyboard
- Email to an online store about a late, damaged sofa
- Email to a dental clinic about being billed twice
- Email to an airline about a delayed suitcase
- Email to the city about a pothole that damaged your car
Semi-formal emails
Someone you know but not closely, such as a neighbour, coworker or coach. Polite and warm; "Hi" or "Dear" with a first name both work.
- Email to a neighbour about a contractor blocking the driveway
- Email to a volunteer coordinator suggesting a new idea
- Email to a coworker who will cover your work during your vacation
- Email to your child's teacher about an upcoming field trip
- Email to your landlord asking permission to keep a cat
- Email to a teacher about too much homework
- Email to a neighbour about overhanging tree branches
Informal emails
A friend or relative. Relaxed and personal, contractions are fine, but keep full sentences and clear paragraphs.